Pauline Miller

Pauline Miller’s expertise and dedication have made her a highly sought-after speaker on topics of insurance, diversity, business, and change management globally. As the Chief Equity Officer of Dentsu International, she stands at the forefront of diversity and inclusion, workplace culture, and inspirational leadership within the corporate sector.

With a career spanning over two decades, primarily in human resources (HR), Pauline has distinguished herself as a pivotal figure in spearheading diversification initiatives in corporate environments. Her tenure as former Head of Talent Development and Inclusion at Lloyd’s of London has been marked by transformative contributions, particularly in overhauling the HR department to foster a more inclusive and equitable workplace. She took charge of designing and implementing learning and development programmes, leading the global talent and inclusion team towards the goal of achieving true inclusivity within the insurance behemoth. Under her stewardship, Lloyd’s Cultural programme was actualised, ensuring that employees from minority groups are not only welcomed but are also positioned to thrive at every level of the business. Her work is a testament to her belief in the power of inclusive practices to drive business success and employee satisfaction.

Pauline’s commitment extends beyond professional achievements; she is dedicated to serving as a beacon of inspiration and empowerment for women and girls globally. As an advisory board member for the United Nations Foundation Girl Up organisation, she leverages her position to empower women and young girls, providing them with the platforms and resources needed to realise their ambitions. Moreover, since 2015, she has been at the helm of ‘Dive In’, an annual three-day festival dedicated to diversity and inclusion in insurance. This festival has not only garnered attention from over 9000 attendees worldwide but has also galvanised insurance companies in twenty-seven countries towards creating more inclusive work environments, demonstrating Pauline’s capacity to effectuate significant change on a global scale.

Pauline Miller’s contribution to fostering diversity and inclusion, alongside promoting a positive workplace culture and exemplifying inspirational leadership, is both remarkable and influential. Her strategic and community-focused approach has not only earned her recognition across the global insurance sector but has also established her as a pivotal figure in advocating for and implementing change. Through her various roles, speaking engagements, and the successful campaigns she has initiated, Pauline continues to inspire a myriad of individuals and organisations to embrace her methods, turning awareness into actionable strategies that pave the way for a more inclusive and equitable corporate world.